FAQ

General

Why see an orthodontist?

Orthodontists are experts in their field, specialising in the diagnosis, prevention and treatment of dental and facial irregularities to help correctly align teeth, bites and jaws, including straightening crooked teeth. Orthodontists need to complete an additional three-year full-time university training on top of general dental degree.

What is orthopaedics?

Dentofacial Orthopaedics is a dental specialty that includes the diagnosis, prevention, interception and correction of bad bites, as well as neuromuscular and skeletal irregularity of the developing or mature oral-facial structures.

I am a grown-up already, isn’t it too late to have braces?

Of course not! At ACAOO, we believe it is never too late to have a beautiful smile. And with recent orthodontic innovations, many products are designed specifically for adults to minimise discomfort while maintaining appearance concerns.

Why have a centre exclusive for adults?

Orthodontic treatment and technologies have never been better hence why an increasing number of adults are seeking orthodontic treatment. Many have either missed the boat for braces when they were younger or didn’t want treatment because of their unsightly appearance and discomfort from the past. ACAOO specialises in treatment methods and technologies that suit the aesthetic and functional needs for adults, such as clear braces and removable clear aligners. We also provide bridal packages, giving the bride (and groom) an opportunity to shine with a stunning smile on their big day in the limited timeframe available for treatment (see more information below). We are also located conveniently in the World Square Complex for the busy CBD clients.

What can I expect in the 1st consultation?

Our surgery is one of the very few clinics that offer Dental and Facial Analysis with the patient during the first consultation. This is done through the use of a special computer program. Photographs of your face are taken at the clinic when you arrive. By loading your photographs along with your x-rays into the computer program, Dr. Ho is able to carry out the analysis and recommend the treatment that best suits you. The intra-oral camera is the latest technology we use to help you to better understand the conditions of your teeth. The images from the camera can be seen immediately on the television screen in the clinic.

Is there a product which speeds up the orthodontic treatment?

The latest technology, self-ligating brackets which are smaller than conventional metal braces uses a permanently installed, movable component to entrap wires. Light continual forces are applied to teeth and generally reduce treatment time. Other accessories such as Forsus® spring and orthodontic implants greatly improve the efficiency of the mechanics.

My daughter is 16 years old, can I book her in to see Dr. Ho at ACAOO?

No, our centre provides services exclusively to patients over 18 years old. However, Dr. Ho sees patients of all ages at a more family-oriented surgery located in Burwood, Sydney. Please visit Simplybraces for more information.

How many orthodontists are there in ACAOO?

Dr Ho is the only orthodontist at Simplybraces. All clinical treatments are performed by him with the help of our professional nursing team. It is our philosophy to provide to our patients with the highest standard of services and care.

I have snoring / Sleep Apnoea problems. Can Dr. Ho help?

Snoring problem and some Sleep Apnoea conditions are caused by the abnormal narrowing of the airway during sleep, which may be related to enlarged tonsils or a set-back lower jaw. Dr. Ho can custom-make oral appliances that reduce symptoms of Sleep Apnoea. However, patients are recommended to see General Practitioner and Sleep Specialist for comprehensive treatment.

Overseas Students

I started having braces overseas. Can I continue my treatment here? Do I need to remove my existing braces?

Yes you can continue treatment here! Depending on your pre-existing condition and the current progress, Dr. Ho will suggest the suitable options for you to complete the treatment. Information from your overseas orthodontist is desirable but not essential.

Do you have any discount offers?

Yes. We have an attractive discount scheme for up-front payment. Overseas students may be entitled to a special discount on the treatment fee. Please discuss with Dr. Ho at your first consultation appointment to find out more information. [visit our Special Offers page here]

Special Occasions

I want to straighten my teeth for my wedding photo in 6 months, is that possible?

Yes it is. We have a treatment option that’s specifically designed for brides. Improvement of teeth alignment happens relatively quickly. Dr Ho can also remove the braces for you just before the photo session, and put them back on at no extra charge. There will be minimal interruption to your orthodontic treatment.

Aesthetic Braces

I don’t want others to know that I’m wearing braces, what options do I have?

We offer a variety of options that provides you the invisibility during treatment yet produces the result you desire. Our clinic offers top quality clear braces with white wires, clear aligner such as Invisalign® and lingual braces such as Incognito™.

What is invisalign?

Invisalign® uses a series of invisible and removable trays to gradually straighten teeth without metal or wires and is especially tailored for each individual. The treatment trays are computer fabricated by Align Technologies. Each aligner aims to move your teeth little by little and is worn for approximately 2-3 weeks.

What are clear braces?

Clear braces offer a translucent appearance. They are also known as ceramic braces that are transparent for a natural and aesthetic look. Our clinic uses crystal braces which are totally transparent.

What is Incognito™?

Incognito™ Orthodontic Braces are placed behind your teeth. It is completely invisible.

Fees / Private Health Insurance

I have private health insurance. How much benefit can I claim usually?

After your first consultation, a quotation will be given to you. Please submit this quotation to your health fund, which will be able to advise you your entitled health benefits.

I don’t have private health insurance, which fund should I join?

Each health fund is different. Depending on what you and your family requires, you will be able to find out which fund/policy would be suitable for you from the following websites: www.privatehealth.gov.au and www.iselect.com.au

What payment options do you have?

We accept cash, EFTPOS, credit card, cheque, flexible monthly payment plan and interest free payment plan*. (*Conditions apply).

Do you charge cancellation fee?

We understand that, sometimes it is not possible for you to attend your appointment as scheduled due to unforeseeable circumstances. We would appreciate if you could advise us as soon as possible and reschedule your appointment at least 48 hours ahead to avoid the cancellation fee. Please remember that missing appointments are likely to delay your treatment.

How much is the first consultation?

Please Click here for details.

Take care of the braces

How do I take care of my braces?

Click here for detailed information of taking care of your braces.

What is a breakage appointment?

If there is any problem with your braces or orthodontic appliance, please contact the clinic. Usually, our staff can provide assistance over the phone. For urgent matters, we will organise a Breakage Appointment for you according to the clinic policy.
Click here for more information about making appointments.

ACAOO is a state-of-the-art orthodontic and orthopaedic centre especially designed and built to provide the latest technology and aesthetic products exclusively to adult patients.